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Terms and Conditions

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Ayan Alice has visited 22 language schools worldwide

 +49 234 687098-0
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You can find the contact information for our customer service centers below.


Responsible for the content of this page: Linguland Education GmbH - USA
56 Kortumstr
44787 Bochum
Germany

Linguland Education GmbH - USA
56 Kortumstr
44787 Bochum
Germany

Phone: +49 234 687098-0
email_pic

Management Director: María Castro Blázquez
Trade Register: Bochum HRB 8049
VAT id no.: DE234946167
Chief Privacy Officer (CPO): Tobias Fries, PhD
Contact for privacy inquiries: For inquiries regarding the protection of your personal data, please send us a request via the contact form. Please state the e-mail adress to which we shall send all information about the data we saved on your profile.

The vendor code for this domain is also applicable for the domains www.linguland.com, www.linguland.de and www.lingualand.de

The content of this page has been revised carefully. However, we cannot guarantee that every bit of information is complete, correct and up-to-date, neither are we responsible of the texts posted by third parties, for the information in the forum or the linked websites.
General Terms and Conditions Version of 09.11.2016 (rev. 2 dated 16.05.2018): The terms and conditions apply to combined travel services (such as course and external accommodation). Language course agency: Linguland Education GmbH Authorized representative: María Castro Blazquez Kortumstr. 56, D-44787 Bochum Telephone +49 (0) 234 68 70 98-0 Fax +49 (0) 234 68 70 98-29 Registered with the commercial register of the district court Bochum under the number HRB 8049. A contractual relationship is established with the Linguland Education GmbH, which issues a security note after booking (hereinafter also "Linguland"). 1. Conclusion of the contract By completing the form fields and completing the booking process, you are offering Linguland the completion of a language-related contract. By creating the respective invoice Linguland´s contract is concluded. Together with the invoice, you will receive the "R & V" certificate as a "qualified travel document". You are bound to your registration until your acceptance by Linguland, but no later than 5 days from the date of registration. Modifying or supplementary agreements to the courses and services described in the language course prospectus or on the Internet as well as to the terms and conditions require explicit agreements with Linguland. Free Consultancy Contract: By completing the form fields of a contact form, language tests or other entry forms, you are offering Linguland the conclusion of a free consultancy agreement that Linguland can provide you with on the requested topic. This agreement is based on the response to your request by Linguland and is valid until revoked at any time by you or Linguland. 2. Delivery of the travel documents and payment of the travel price The price of the booked services is divided into a deposit and a final payment. The down payment is due 7 days after the invoice has been prepared and the security note has been sent, the balance being due 28 days before the course commences. For bookings made less than 4 weeks before the start of the course, the total price for the language course and the additional services booked is due immediately after receipt of the invoice. Compensation for resignation, processing and rebooking costs are due immediately upon issue of the invoice. By selecting the option credit card or direct debit, the amount will be deducted by default in two installments (down payment due on conclusion of the contract, final payment 28 days before the start of the course) or at the beginning of the course within 4 weeks after conclusion of the contract as a total immediately. 3. Resignation You can withdraw from the contract at any time prior to commencement of the course. Decisive is the time of receipt of the declaration of resignation at Linguland. The explanation by a registered letter is recommended. In the event of resignation, Linguland is entitled to reasonable compensation based on the following percentages, the calculation of which will normally take into account expenses saved and, if applicable, other possible uses of the services: - up to 60 days before departure 10%, at least 130 EUR - up to 35 days before departure 30% at least 130 EUR - up to 21 days before departure 50% - up to 10 days before departure 60% - up to 4 days before departure 70% - From the 3rd day before departure 90% of the travel price If you do not start the language course and the other booked services without prior cancellation, the entire price of the tour is due. For a withdrawal of part of the booked services, the same conditions apply as for a withdrawal. Any expenses saved will be refunded. In principle, you have the option of proving that Linguland Sprachreisen incurred less damage. In this case, the compensation is calculated on an individual basis. 4. Substitute person Until the beginning of the course, you can request that a third party take part in the journey instead of yours. Linguland may object to the entry of a third party if it does not meet the special travel requirements or if its participation is precluded by statutory regulations or official orders. If a substitute is available, we charge a processing fee of 80 EUR per person. If additional costs are incurred by the service provider due to the transfer of persons, these will be charged separately. 5. Rebooking Rebooking of travel dates and type of accommodation is possible up to 14 days before departure according to the availability of services for a fee of 40 EUR. For later change requests, the fee is 100 EUR.
General terms and conditions for mediated travel services Version of 09.11.2016 (rev. 2 dated 16.05.2018): The Intermediary Terms and Conditions apply to non-combined travel services (for example, only services of one single language school). The language course provider is Linguland Education GmbH (hereinafter also "Linguland") Authorized representative: María Castro Blazquez Kortumstr. 56, D-44787 Bochum Telephone +49 (0) 234 68 70 98-0 Fax +49 (0) 234 68 70 98-29 Registered with the commercial register of the district court Bochum under the number HRB 8049. A contractual relationship arises directly with the booked language school. Linguland acts only as a mediator of the performance in appearance and creates the bill in the name and on behalf of the respective language school. 1. Conclusion of the contract By completing the form fields and completing the booking process, you are instructing Linguland to arrange a language-related service provided by a third party. You are bound to your registration until your acceptance by Linguland, but no later than 5 days from the date of registration. The preparation of an invoice is considered as acceptance by Linguland. Modifying or supplementary agreements to the courses and services described in the language course prospectus or on the Internet as well as to the terms and conditions require explicit agreements with Linguland. Linguland's contractual obligation relates to the proper provision of individual language-related services. The provision of the booked service as such is not part of the contractual obligations of Linguland. Free Consultancy Contract: By completing the form fields of a contact form, language tests or other entry forms, you are offering Linguland the conclusion of a free consultancy agreement that Linguland can provide you with on the requested topic. This agreement is based on the response to your request by Linguland and is valid until revoked at any time by you or Linguland. 2. Delivery of the travel documents and payment of the travel price The price of the booked services is divided into a deposit and a final payment. The down payment is due 7 days after the invoice has been prepared and the security note has been sent, the balance being due 28 days before the course commences. For bookings made less than 4 weeks before the start of the course, the total price for the language course and the additional services booked is due immediately after receipt of the invoice. Compensation for resignation, processing and rebooking costs are due immediately upon the issue of the invoice. By selecting the option credit card or direct debit, the amount will be deducted by default in two installments (down payment due on conclusion of the contract, final payment 28 days before the start of the course) or at the beginning of the course within 4 weeks after conclusion of the contract as a total immediately. 3. Resignation You can withdraw from the contract at any time prior to commencement of the course. Decisive is the time of receipt of the declaration of resignation at Linguland. The explanation by a registered letter is recommended. In the event of resignation, Linguland is entitled to reasonable compensation based on the following percentages, the calculation of which will normally take into account expenses saved and, if applicable, other possible uses of the services: - up to 60 days before departure 10%, at least 130 EUR - up to 35 days before departure 30% at least 130 EUR - up to 21 days before departure 50% - up to 10 days before departure 60% - up to 4 days before departure 70% - From the 3rd day before departure 90% of the travel price If you do not start the language course and the other booked services without prior cancellation, the entire price of the tour is due. For a withdrawal of part of the booked services, the same conditions apply as for a withdrawal. Any expenses saved will be refunded. In principle, you have the option of proving that Linguland Sprachreisen incurred less damage. In this case, the compensation is calculated on an individual basis. 4. Substitute person Until the beginning of the course, you can request that a third party take part in the journey instead of yours. Linguland may object to the entry of a third party if it does not meet the special travel requirements or if its participation is precluded by statutory regulations or official orders. If a substitute is available, we charge a processing fee of 80 EUR per person. If additional costs are incurred by the service provider due to the transfer of persons, these will be charged separately. 5. Rebooking Rebooking of travel dates and type of accommodation is possible up to 14 days before departure according to the availability of services for a fee of 40 EUR. For later change requests, the fee is 100 EUR. 6. Termination by the service provider Irrespective of a warning, if a traveler disturbs the execution of a trip or behaves in a gross breach of contract, the organizer (organizer-AGB) or the service provider (agent-AGB) has the right to terminate without notice. The claim for the price of the services remains, any expenses saved because of unused services will be refunded to the participant. Due to the behavior and the therefore pronounced termination, additional costs are at the expense of the participant. 7. Unused services If you do not make use of individual services as a result of a premature departure or for other reasons or if you change the services on-site, Linguland will endeavor to reimburse the saved expenses to the service providers. The same conditions apply as in the case of a transfer. 8.1. Warranty/Remedy If the mediated language course is defective in your opinion, please contact the local service provider or the contact address provided with the language course documents immediately, so that remedial action can be taken. If you do not report the defect on-site, this may result in your failure to assert any claims (reduction, compensation) for these defects. Linguland will endeavor to mediate between you and the service provider, provided that you expressly assert any claims for reduction/compensation for damages against Linguland within one month after the end of the language course. Applying for educational leave, educational bonuses or education checks are additional free services provided by Linguland Education GmbH. However, despite careful processing by Linguland Education GmbH, recognition by third parties (employers, companies, etc.) can not be guaranteed. Please contact the school directly from the time you start your journey outside our business hours in all emergencies, using the emergency number provided in your booking summary. 8.2. Cancellation If you decide on the spot to cancel the language course due to existing deficiencies, you must first indicate the defect in this case and set a reasonable deadline for the removal, so you do not lose further claims. This obligation does not exist only if the remedy is impossible, this is denied or immediate termination of the contract by a special interest of the customer is justified. Your claims will not be void even if your complaint is omitted without fault. 9. Passport, visa, customs and health regulations The participant of the language course is responsible for complying with all regulations relevant to the performance of the language course or the booked service. All disadvantages resulting from failure to comply with these regulations shall be at the expense of the customer, except where they are caused by culpable incorrect or non-information of the language school or Linguland. Please inform yourself about infection and vaccine protection as well as other prophylactic measures in good time and if necessary get medical advice. Reference is made to general information, in particular to the health authorities, travel medical information services or the Federal Center for Health Education. 10. Minors In the case of minors, the legal guardians are responsible for ensuring that the minor remains under permanent supervision throughout the language course and absence from the area of ​​legal guardianship. The guardians are responsible for contacting the local language school as soon as possible and determining how to proceed. This regulation is expressly acknowledged by the guardian when booking, and minors confirm that they have given their guardian's knowledge of these terms and conditions. 11. Limitation of Liability See paragraph 11 of the GTC for tour operator services, in addition: The liability by Linguland is limited only to the proper mediation of the service and not for the service itself. 12th price increase Price increases due to circumstances that occurred after the calculation of the invoice and were not foreseeable will be charged to the customer if there are more than 4 months between invoicing and commencement of the course. These include price changes due to exchange rate fluctuations. Detailed information on the calculation of the new price must be given to the customer no later than 21 days before the start of the language course. Price increases will be communicated immediately after becoming known. With price increases, the withdrawal is basically free. All payments made will be refunded. The customer must assert his claims in writing or by e-mail immediately after the notification by Linguland of the price increase. 13. Prohibition of assignment Any assignment of claims of the traveler against the organizer or service provider is excluded. The assignment prohibition concerns all claims from the language course contract and in connection with it, as well as claims from illicit action and unjust enrichment. 14. Contract Text Storage We save the contract text and send you the order data and our terms and conditions by e-mail. The terms and conditions can be viewed at any time here on this page. Your past orders are no longer accessible via the Internet for security reasons. 15. Code of Conduct We have submitted to the following codes of conduct: Trusted Shops http://www.trustedshops.de/shopbetreiber/qualitaetskriterien.html 16. Other On public holidays, Saturdays and Sundays, the language schools are closed. The lessons are not made up in most cases. The ineffectiveness of individual provisions of the contract including these terms and conditions does not result in the ineffectiveness of the entire contract. For claims against Linguland or any other legal dispute, the place of jurisdiction is Bochum, Germany. The law of the Federal Republic of Germany applies to these terms and conditions. Changes or additional agreements require the written form. Addition: General terms and conditions of the individual language schools For mediated services, the contract between you as a customer and the language school is concluded directly. Therefore, the terms and conditions of the respective language school apply, which will be displayed during the booking process of mediated services. For the following language schools, mediated language courses can be booked. Click on the name to go to the terms and conditions of the respective language school:% SCHOOLS% If some links do not work or are missing, please let us know and ask for them before you book.

Privacy Policy (as of 16.05.2018 GRDP compliant)


We appreciate your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Please refer to the linked persons imprint for the responsible persons, legal entities, contact possibilities and the scope of application. The General Terms and Conditions can be found at the previous link.

1. Access Data and Hosting

You can visit our websites without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which can be used, for example. contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transmitted and the requesting provider (access data) and documents the retrieval.

This access data is used solely for the purpose of ensuring trouble-free operation of the Page as well as the improvement of our offer evaluated. In accordance with Art. 6 para. 1 sentence 1 lit. F GRDP the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Third Party Hosting Services
As part of any processing on our behalf, a third party service provider will provide hosting and service to us for the presentation of the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers will only take place in the context described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and opening a customer account

We collect personal data when you contact us as part of your order, when contacting us (eg via contact form or e-mail) or volunteer when opening a customer account. Obligatory fields are marked as such, since in these cases we need the data for contract execution, or to process your contact or opening the customer account and you can not complete the order and /or opening the account without their information, or can not send the contact , Which data are collected, can be seen from the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b GRDP for contract handling and processing of your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.

3rd Data transfer

For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GRDP we pass on your data to the service provider (eg language school, college, volunteer project) commissioned with the specific request or service, as far as this is necessary to answer your inquiry or provide the booked /ordered service. Depending on which payment service provider you select in the order process, we will pass on the payment data collected to the payment institution charged with the payment and any payment service providers commissioned by us to process any necessary payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

3.1. Data transfer to third countries

If the service or request defined in clause 3 relates to service providers abroad, the data required to fulfill your order will be passed on to the service providers you have selected in the third country. The countries and specific service providers themselves are listed on the respective pages of the form, which you fill out and transfer to us. Typically, this is a language school or college, as indicated on the website.

4th E-mail newsletters and post-mail

E-mail advertising with subscription to the newsletter
If you subscribe to our newsletter, we will use the necessary information or separately from you, to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. You can unsubscribe from the newsletter at any time and can either by a message to the contact option described below or via a dedicated link in the newsletter done. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.

Customers who have used a free or paid service from us will receive as existing customers up to four informational emails with special offers. A deregistration is possible at any time according to the same principle described above.

The newsletter and the informational mails are sent as part of a processing on our behalf by a service provider to whom we pass your e-mail address .

This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
In addition, we reserve the right to Use your first and last name as well as your postal address for your own advertising purposes, eg to send interesting offers and information about our products by letter. This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, in a promotional approach by our customers in accordance with Art. 6 para. 1 sentence 1 lit. f GRDP.

5. Integration of the Trusted Shops Trustbadge

In order to display our valuations collected with Trusted Shops, the Trusted Shops Trust Badge is included on this website.

This serves to safeguard our interests in the context of a weighing of interests predominantly justified interests in the optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GRDP. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When calling the Trustbadge, the Web server automatically saves a so-called server log file, which can be used for example. Your IP address, date and time of the retrieval, transferred amount of data and the requesting provider (access data) contains and documented the call. These access data will not be evaluated and automatically overwritten within seven days of the end of your page visit.
Additional personal data will only be transferred to Trusted Shops, if you have consented to this, or decide to use Trusted Shops products after completing an order already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

6. Cookies and web analytics

In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f GRDP. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browsers under the following URLs:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Safari™: https://support.apple.com/kb/ph21411?locale=en_US
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/en/kb/cookies-leave-and-reclaim
Opera™: http://help.opera.com/Windows/10.20/en/cookies.html

Failure to accept cookies may limit the functionality of our site.

Use of Google (Universal) Analytics for Web Analytics
For website analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f GRDP. Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. Upon our failure to do so and the end of Google Analytics's use, we will delete the information we collect.

Google LLC is headquartered in the United States and is certified under the EU-US Privacy Shield. A recent certificate can be viewed here . Based on this agreement between the US and the European Commission, the latter has established an appropriate level of privacy for companies certified under the Privacy Shield.

You may collect the data generated by the cookie and related to your use of the website (incl. Your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin you can Click this link to prevent Google Analytics tracking on this site in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

    
7. Sending evaluation reminders by e-mail

If you give us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. If you have issued a GRDP, we will use your e-mail address as a reminder to submit an evaluation of your order via our rating system.
This consent can be revoked at any time by a message to the contact option described below.

8. Contact options and your rights

You have the following rights as a person affected:

  • in accordance with Art. 15 GRDP the right to provide information about the information processed by us to demand personal data;
  • in accordance with Art. 16 GRDP the right to demand without delay the correction of incorrect or completion of your personal data stored with us;
  • in accordance with Art. 17 GDPR the right to to request the deletion of your personal data held by us, except as to the further processing of: - to exercise the right to freedom of expression and information,
    - to fulfill a legal obligation,
    - for reasons of public interest or
    - for the assertion, exercise or defense of legal claims
    is required;
  • in accordance with Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as: - the accuracy of the data is disputed by you,
    - the processing is unlawful , But you reject their deletion;
    - we no longer need the data, but you need them for the assertion, exercise or defense of legal claims or
    - you objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR the right to receive your personal data provided to us in a structured, standard and machine-readable format or to request that it be forwarded to another person in charge;
  • according to Art. 77 GRDP the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or workplace or our registered office for this.

For questions about the collection, processing or use of your personal information, in case of information, correction, blocking or Deletion of data as well as revocation of given consent or opposition to a certain use of data, please contact us directly via the contact details in our imprint.

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Right of objection
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing is for other purposes, you have a right of objection only if there are reasons that arise from your particular situation.

After exercise of your right of objection, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the purposes of asserting, exercising or defending legal claims.

This does not apply if the processing for direct marketing purposes. Then we will not process your personal data for this purpose. ************************************* *******************************