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Check out how we select our language schools
Many agencies just go for the commission paid by the schools. That doesn't work out for us. As we receive many bookings by recommendation of former customers it is crucial for us that our customers are 100% satisfied. We are transparent and honest with original prices you would also receive when directly booking with the school. This are our criterias:
Perfect school size in order to learn a lot and to meet people
Our language schools have the perfect size. If they were too big you would feel like just a number and not easily make friends there. If they are too small it is nice and personal, but the problem are the courses. SInce teachers are a big cost factor many small schools save cost here. That means for the students, that they might sit in one class together with a professional advanced or a complete beginner. The advanced student always wants to speed up while the beginner doesn't understand anything. That's why the size of the language school matters a lot to us and why we go for the Linguland Perfect Size.
Course offer and group size
Different objectives requiere different courses. We check our schools for an offer of various standard courses and some special courses for test preparation or certificates, like TOEFL, DELE or the Cambridge Exams. Not all language schools offer all these courses, but also very specialized courses can be found somewhere in our program.
Teaching quality - memberships in associations
There are several language school associations in the world that check the quality of a school and issue a certification to the school. Some of them are very easy to get, a small pile of money sometimes is already enough. We Linguland people know the good and the easy associations. We look for the good ones, which take the quality check seriously and do not take every school into their program. Examples for good associations are Instituto Cervantes in Spain, IALC (worldwide), British Council (UK), English Australia (Australia) and many more.
Good nationality mix
The more different nationalities the better, if distributed in a good ratio. Some of our competitors send so many students from their country to the contracted language school that these students are a big overall part. Linguland has a different approach. We are big as well but we send students from all over the world, which creates a great international experience in our schools and helps to learn a new language much easier.
Host family standards
Are the families visited and checked on a regular base? Can a family be changed in case of problems? Are the families personally known and flexible with special requierements as handycaps, allergies or special food requests? We explicitly ask for that points and check examples because accomodation is a highly important issue for us and for your overall satisfaction.
Leisure time activities
A language course is more fun if the afternoons can be spent together with other language students. We check the quality and quantity of the leisure time activities offer and talk to the activities coordinator of the school. All Linguland language schools offer their activities for free, only exceptional daytrips, theatre visits or other specials are charged seperately.
Professional administration in the language schools in order to avoid problems
Processes and administration are other important criteria. We test if the school has host family and leisure time coordinators or if they work with agencies. If they have own staff it is a signal of quality for us, because problems can be solved easily.
Low price guarantee for Germany, Switzerland, and Austria
We guarantee to offer the best prices for all our products. If you find and provide proof of a lower priced offer from one of our competitors for the same offer, we will book it for you under the same conditions. At the time of comparison, the competitor’s offer must be available under the same conditions (e.g. the same school and start dates, same course, exchange rate, same accommodations, etc.)
No Agency Fees - Personalized Customer Service - Regularly Tested School
This is the Linguland philosophy which is different to that of many other agencies. We are a young team who lives only from the commission we get from the schools. We have been offering competent customer service and original school prices since 2003. Our customers pay exactly the same prices they would pay, if booking directly at the school.We guarantee quality at affordable prices
We have an agreement with all of our schools: we offer exactly the same prices. Many schools have a complex pricing system. To ensure that our prices are correct we offer a Price Guarantee. If for some reason you should unintentionally pay more than the original price, we will refund you the difference plus an additional 5%. We offer the same criterion for the course size. If there are ever more students in a course than we have published then we will refund you a percentage of the course price accordingly.
Service is something very tangible for us at Linguland. In order to be able to recommend the perfect language course to our clients and to convince you to book it with us instead of somewhere else, we have a series of criteria that are highly important to us:
- We need to know you better in order to be able to recommend you a language course that fits your needs - and we will take the time to competently inform you.
- Product knowledge: only if we know our language schools, we can adequately recommend it to our clients
- Honesty and transparence - Complaints help neither us nor you
- Service speed - waiting is boring, that's why we are fast
- Reliability: we keep our word. Anger and arguments are followed by problems, and we don't need problems.
In order to recommend you the following language course, we need to get to know you a little better: What are your motives: Why do you want to do a language course? Do you have a lot of time or is your time limited? Do you speak any other foreign languages? - These are all questions that, with the number of possible answes, can elicit a number of recommendations that we analze for you. Therefore we would love for you to tell us something about you. Contact us by phone +49 234 687098-0 or Email. We look forward to speaking to you!
We make the difference from other agencies, our team constantly visits the schools we offer on our website.
Our direct experience gives added information to the assistance you receive. Our recommendations are based on what you will find in reality once you arrive to the language school of your choosing.
Contact us and we will give you all the information you require or if you prefer you can read some of the written reports of other students at Travel reports of our agents.
Our direct experience gives added information to the assistance you receive. Our recommendations are based on what you will find in reality once you arrive to the language school of your choosing.
Contact us and we will give you all the information you require or if you prefer you can read some of the written reports of other students at Travel reports of our agents.
We want you to be satisfied with our services. That is why we strive to professionalism, organizing the entire process of your trip perfectly, avoiding inconveniences during your stay and finally meet your expectations.
One of our priorities is to give you an effective and timely response. Even if you have a special or complex request that requires prior consultation with our school, we set high standards to our performance, in order to satisfy your needs.
In general, we are able to answer 90% of the e-mails that arrive in a day no later than 5:00 pm. Working at this level of commitment is a requirement that we make ourselves. In the event that it has not worked with you, please tell us and we will try to improve it.
In general, we are able to answer 90% of the e-mails that arrive in a day no later than 5:00 pm. Working at this level of commitment is a requirement that we make ourselves. In the event that it has not worked with you, please tell us and we will try to improve it.
Trust and reliability are characteristics that are inseparable. This is our philosophy when it comes to the consulting services provided to our students.
Thanks to this way of working thousands of students have enjoyed an excellent experience during their language course abroad.
Do you want to read a little bit more about the experiences of our students?. By clicking on the following link, Travel reports of our clients. You can find the real testimony of different students who tell how their experience was and explain why they chose Linguland as their language education provider.
Thanks to this way of working thousands of students have enjoyed an excellent experience during their language course abroad.
Do you want to read a little bit more about the experiences of our students?. By clicking on the following link, Travel reports of our clients. You can find the real testimony of different students who tell how their experience was and explain why they chose Linguland as their language education provider.
About Linguland
Check out how we select our language schools
- Call us at our office in
- Germany, Bochum:
- +49 234 687098-0
Quality Certificates
